Terms of Service

Cancellations

Please note any cancellations made within 4 hours before the start of sauna sessions are non-refundable.

Health and Safety

Your health and safety are our top priority. Please read the following rules and considerations before booking. 

  1. Alcohol, smoking, vaping, drugs and nudity are not permitted in the sauna. Contrast Therapy reserve the right to refuse admission to intoxicated persons.​

  2. Jewellery should be removed before entering the sauna to prevent burning.

  3. All persons using the sauna do so at their own risk. If you have any reservations regarding sauna use, such as medical conditions, underlying health problems, the use of prescription drugs or pregnancy, it is essential that you consult your GP before making a booking.

  4. Anyone under the age of 15 using the sauna must be accompanied by an adult. We regret that children under the age of 13 are not permitted to use the sauna.

  5. All persons using the cold plunge pools do so at their own risk. It is your own responsibility to ensure you are capable of being exposed to the cold temperatures of the ice baths.

Sauna and Ice Bath Etiquette and Use

To keep the experience enjoyable for everyone, please adhere to sauna and spa etiquette at all time. This includes;

  • Showering in the showers provided before ice bathing

  • Sitting on your towel at all times in the sauna

  • Not staying in the sauna for longer than 30 min at a time (we recommend 5-15 min sessions)

  • Gently pouring water onto the sauna stove; do not dump water

  • Only pouring the provided 'sauna water' on hot rocks and nothing else​​

  • Getting changed within your booked time slot.

  • If you are making this booking on behalf of a group, it is your responsibility to make all users aware of the terms and conditions and to practice safe sauna use, as well as making others aware of what to bring and other useful information.

Contrast Therapy reserves the right to refuse admission for any reason that may be deemed a health and safety risk. Refunds will not be offered to anyone who is refused admission

By making this booking, attendees acknowledge and accept full responsibility for the risks involved with sauna bathing and cold plunging.

Acknowledgment of Risks

I, the undersigned, acknowledge that participation in sauna and ice bath activities involves inherent risks, including but not limited to:

  • Heat stress, dehydration, or burns from sauna use

  • Cold stress or shock from ice bath exposure

  • Dizziness, fainting, or physical strain due to rapid temperature changes

  • Exacerbation of pre-existing health conditions, including heart, blood pressure, respiratory, and circulatory issues

I understand that these activities may cause injury, illness, or even death, and I voluntarily assume full responsibility for any risks, both known and unknown, associated with my use of the facilities at Contrast Therapy.

Health Declaration

I declare that:

  • I am in good health and free from any medical conditions that would make participation in sauna or ice bath activities unsafe.

  • I will consult with a physician before using the sauna or ice bath if I have any health concerns or pre-existing conditions, including (but not limited to) cardiovascular disease, respiratory issues, pregnancy, or circulatory problems.

  • I will immediately stop using the sauna or ice bath and notify staff if I experience any discomfort, dizziness, or symptoms of distress.

Personal Responsibility

I understand and agree to:

  • Use the facilities responsibly and follow all posted guidelines, instructions, and safety procedures provided by the Contrast Therapy staff.

  • Stay hydrated and limit sauna and ice bath sessions according to the recommended time guidelines.

  • Seek medical attention if I experience any adverse effects following use of the facilities.

Release of Liability

In consideration of being allowed to use the sauna and ice bath facilities at Contrast Therapy, I hereby release, waive, and discharge Contrast Therapy, its owners, employees, and agents from any and all liability, claims, demands, or causes of action that may arise from my participation in sauna and ice bath activities. This includes any claims arising out of negligence, injury, or damages resulting from my use of the facilities.

Indemnification

I agree to indemnify and hold harmless Contrast Therapy, its owners, employees, and agents from any claims, damages, or legal fees resulting from my use of the sauna and ice bath facilities or any breach of this agreement.

Photography and Media Release

I understand that Contrast Therapy may occasionally take photos or videos for promotional purposes. I consent to the use of my likeness in such materials unless I notify staff in writing that I do not wish to be included.

I also agree to not take any footage of other attendees in the facility.

Governing Law

This agreement shall be governed by the laws of [Jurisdiction]. Any legal action brought in relation to this waiver shall be brought in the courts of [Jurisdiction].

Acceptance of Terms

By booking below, I acknowledge that I have read, understood, and agree to the terms of this Waiver of Liability and Release Agreement. You voluntarily agree this waiver, acknowledging the risks involved and accepting full responsibility for your participation.

Pregnancy Advisory

Pregnant women should avoid using the sauna due to the risk of overheating. Consult your healthcare provider for more information.

This is not medical advice. Please speak with your GP or healthcare practitioner before entering the sauna or ice bath. Bookings are at your own risk.